4 Soft Skills All Leadership Training Should Teach Managers

While all management training focuses on developing skills such as communication and problem solving, the following are essential for any good leader. Honesty and integrity are the first two qualities required for successful leadership. Besides being ethical, honesty is also the most important competency for a manager to have, as it encourages trust and commitment among his team members. It’s no secret that an honest and transparent leader inspires better team performance. If you are looking for leadership training in Dubai, be sure it can develop the following skills.

Clarity:

One of the most important leadership skills is the ability to be clear about expectations. A high-functioning team has a common purpose and goals. This skill can be cultivated through a program called “What I need from you”. This program helps participants articulate their core needs and respond to them in a concise, structured way. The program is especially helpful in a virtual workplace because it helps to remove conversational roadblocks.

Problem-solving skills:

Leaders are problem-solvers, and they are often called upon to resolve business issues when other leaders are unable or unwilling to do so. Problem-solving and decision-making skills are important soft skills for leadership. Even though a newly-discovered business issue may seem unique, there are only a few truly new things. Therefore, it is essential for leaders to be constantly inquisitive and to keep their minds open to new ideas and approaches.

Empathy:

The lack of empathy in many organizations is palpable. In the absence of empathy, employees are less engaged and perform poorly. In addition to causing productivity and job satisfaction issues, such an attitude also contributes to burnout. Companies without an empathetic mindset may not even be interested in the well-being of their employees, which can result in poor mental health and low morale.

Body language:

It’s no secret that effective leaders use body language. It’s a critical component of interpersonal communication, accounting for up to 93% of the meaning. Recent research suggests that body language is more important than verbal communication. It includes nonverbal signs, such as facial expressions and eye movements. In business, body language is particularly important. More people use body language than verbal communication.

By Natasha